RiadaButton faq
When I change the mouse cursor to a hand, an up arrow is displayed on my web page instead.I'm using a number of scaled images, but only part of the images are displayed, or they are missing.
When I use some of the time functions with dynamic text, the time seems to be incorrect.
When I test the project using a browser on my local computer, images are not displayed.
I have inserted my Riada project on my Web page, but all I see is a gray box.
I have a Riada project on my page that used to work fine and all of a sudden doesn't. Why?
I have modified the HTML code produced by my Riada product, but now it doesn't work.
I have uploaded the necessary file class file but the browser says that this class is not found.
I have uploaded the necessary file class file but the browser says that this class is not found.
The browser generates an exception when my Riada project is run. Why?
How do I remove the Riada messages and/or buttons in Riada products?
When I change the mouse cursor to a hand, an up arrow is displayed on my web page instead.
A number of older versions of Netscape Communicator incorrectly display an up arrow instead of the hand cursor. Other browsers do not have this problem, and in the latest releases of Communicator the problem has been corrected.
I'm using a number of scaled images, but only part of the images are displayed, or they are missing.
Occasionally under certain circumstances, scaled images do not work consistently. This mainly occurs when many images are scaled, or you use an image scaled and also unscaled. This results in images being partially displayed and is due to problems with Java. Riada suggests pre-scaling images using an image editor to ensure that you get consistent results.
When I use some of the time functions with dynamic text, the time seems to be incorrect.
There are currently a number of problems relating to time and date functions within Java, and also within browsers. These problems especially exhibit themselves when changing from day light savings time. Unfortunately, this is beyond the control of Riada, but we hope they will be fixed in future releases of Java.
When I test the project using a browser on my local computer, images are not displayed.
Due to Java security issues, you may experience problems viewing your RiadaButton projects locally, especially when previewing them. These problems are due to the way some browsers implement the security of Java code executing on the local machine. The problem may manifest itself when reading resources (Button data files, images, audio), by throwing a Security exception within the browser. While this problem is annoying (and outside the control of Riada), it does not effect the behavior of the project when running across the Internet on your server.
I have inserted my Riada project on my Web page, but all I see is a gray box.
Have you uploaded the necessary support files to your server? You need to upload the necessary class file to the server and if you have specified to read the links from a file, then you need to upload this file also. We recommend using the resource dialog in Riada products so you can ensure the required resources are uploaded.
I have a Riada project on my page that used to work fine and all of a sudden doesn't. Why?
This problem is most likely caused by your browser cache. Clear the contents of your browser's cache and this should rectify the problem.
I have modified the HTML code produced by my Riada product, but now it doesn't work.
You need to be very careful doing this. If you are in doubt about parameters, we recommend using the Riada product design environment to ensure the parameters are correct.
I have uploaded the necessary file class file but the browser says that this class is not found.
Java is case sensitive. Does the class file match the correct case (eg RiadaLinx.class, not riadalinx.class)? If this is not the case, maybe an error occurred while uploading the file and it is corrupt. Try uploading it again.
I have uploaded the necessary file class file but the browser says that this class is not found.
Is your class file located in the same directory as the html page that uses it? By default, Riada projects are generated with the class file sharing the same directory as the html page that uses it. This may be altered in the HTML code by altering the path specified in the CODEBASE tag. If you are unsure about what you are doing here, we suggest you don't alter the HTML code.
The browser generates an exception when my Riada project is run. Why?
Have you uploaded the class file using binary mode with your FTP client?
I have uploaded all the files correctly, and I have specified an input file which contains the details, it doesn't work. Why?
Most servers are case sensitive (eg Headline.txt is not the same as headline.txt). Windows 95 ignores case when reading files, so you should be careful to be consistent with the case of resources used in your projects when uploading the resources to the server.
I have many Riada projects (or other Java applets) on my Web page, but some of them fail to start, or report exceptions when using Netscape Navigator. Why is this?
Each Java applet included on a page, uses some of the browser's resources. Some browsers do not currently handle many applets on the same page very efficiently. Try to cut down the number of Java applets. Hopefully, these problems will be rectified by the browser manufacturers soon.
I want to have more than one of the same Riada applet run on the same page. How do I rename the applet to do this?
DON'T. Each copy of the applet on one page uses the same code, so it is unnecessary to do so. Multiple projects of the same Riada product on one page can be accomplished by generating a unique file to read input from for each project, or by having the Riada design environment for the product you are using generate the HTML code for you for each copy of the same applet you want to use on the one page.
I tried to rename the class file produced by my Riada product, but my project did not work after that. Why?
First of all, Java requires that all class files (applets) must have a .class file extension so renaming this portion of the file name will render it useless. Secondly, Riada copyright the class file produced by a Riada product which means that renaming is not permitted.
How do I remove the Riada messages and/or buttons in Riada products?
Embedded Riada messages and/or buttons in Riada products may be removed by registering the product. Upon entering the registration key provided by Riada with a processed registration, all Riada messages and/or buttons in Riada projects will be automatically removed when you next upload your project to your server.
I use Microsoft Frontpage to create my web pages. How do I incorporate my Riada project into an existing Frontpage Web?
There are two simple steps involved with using your Riada projects in a Frontpage web. The first involves the use of the Riada product.
step 1:
For FrontPage to use your Riada project, it needs to know where the resources are for the project and it also needs the HTML code for the project inserted into a Frontpage Web. In order for Frontpage to know where the resources are for your Riada project, copy the class files and other files associated with your Riada project into the directory on your hard disk that contains your Frontpage Web (you can do this using the publishing features of your Riada product). Now, what you need to do is copy the HTML code required to insert the Riada project into an existing web page into the Windows Clipboard (you should be able to copy this required HTML code to the clipboard from within the Riada product). Once you have done both of these tasks, you are ready to move onto step 2.
step 2:
Now, for the second step of the process, open the FrontPage Editor containing the Frontpage web you wish to insert the Riada project into. Place the mouse cursor where you want the Riada project to appear in the Frontpage Web. From the Insert menu, choose HTML Markup. When the Dialog Box appears, press the Ctrl Key and the V key at the same time (Ctrl-V) to paste the contents of the clipboard into the dialog box (which is the HTML Markup code for the Riada project we placed there in the previous step). Click OK.
Now click the preview in browser button to see the FrontPage web containing the Riada project! That's all there is to it!
I have been using RiadaButton on my Web page and have noticed that it displays a Riada advertisement. How do I remove this advertisement?
RiadaButton is distributed free to people who choose to display a Riada advertisement. If you wish to remove this advertisement, you must purchase the product.