RiadaCartel faq

I have uploaded the necessary files Rio.class, RioMessage.class (Version 1.1 only) and Cartel.class, but the browser says that one of these classes is not found.
Java is case sensitive. Do the class files match the above case (ie Rio.class, not rio.class)? If this is not the case, maybe an error occurred while uploading the files, and one or more are corrupt. Try uploading them again.

I have uploaded all the files correctly, but I get a font error, or my audio does not play.
Most servers are case sensitive. That is, Font1.rcf is not the same as font1.rcf. Windows 95 ignores case when reading files, so you should be careful to be consistent with the case of resources used in your projects when uploading the resources to the server.

I can't get the product to read a file when I'm testing it locally.
Due to a number of issues relating to running Java code locally, and the security built into Java, reading a file locally may not work. Try copying your file to your root directory (ie C:\) and not including any path information in the Assign Action. Reading a file should work correctly when running the product on a server.

Do I have to include the Promotional Button on my pages?
If you have purchased the product as a Promotional Price Reduction, then yes you do. The button must be included on any page that contains RiadaCartel. If you have purchased the product at a Standard Price, then you don't have to include the Promotional Button, but you can if you wish :-) .

How do I include expressions such as {Date(1)} in files read from the server?
To make expressions efficient, RiadaCartel encodes expressions. Because of this, you can't simply include expressions such as {Date(1)} into a text file that you then read and display in an output action. The expressions must first be generated by using the command Generate|Embedded Expressions.... (Version 1.1 only). If you wish to also include RiadaCartel effects, use the Export... button in the Effects Action properties (Version 1.1 only).

My pages are hosted on GeoCities, but it will not allow me to upload the font files (.rcf) to the server. How do I get around this?
You will need to make a copy of the font files, and rename them to have a .txt extension. For example, copy then rename font1.rcf to font1.txt. You can then upload the fonts to GeoCities. You must also change the reference in your project file, so that the project makes reference to the new font names, and not the original font names.

I have inserted my Riada project on my Web page, but all I see is a gray box.
Have you uploaded the necessary support files to your server? You need to upload the necessary class file to the server and if you have specified to read the links from a file, then you need to upload this file also. We recommend using the resource dialog in Riada products so you can ensure the required resources are uploaded.

I have a Riada project on my page that used to work fine and all of a sudden doesn't. Why?
This problem is most likely caused by your browser cache. Clear the contents of your browser's cache and this should rectify the problem.

I have modified the HTML code produced by my Riada product, but now it doesn't work.
You need to be very careful doing this. If you are in doubt about parameters, we recommend using the Riada product design environment to ensure the parameters are correct.

I have uploaded the necessary file class file but the browser says that this class is not found.
Java is case sensitive. Does the class file match the correct case (eg RiadaLinx.class, not riadalinx.class)? If this is not the case, maybe an error occurred while uploading the file and it is corrupt. Try uploading it again.

I have uploaded the necessary file class file but the browser says that this class is not found.
Is your class file located in the same directory as the html page that uses it? By default, Riada projects are generated with the class file sharing the same directory as the html page that uses it. This may be altered in the HTML code by altering the path specified in the CODEBASE tag. If you are unsure about what you are doing here, we suggest you don't alter the HTML code.

The browser generates an exception when my Riada project is run. Why?
Have you uploaded the class file using binary mode with your FTP client?

I have uploaded all the files correctly, and I have specified an input file which contains the details, it doesn't work. Why?
Most servers are case sensitive (eg Headline.txt is not the same as headline.txt). Windows 95 ignores case when reading files, so you should be careful to be consistent with the case of resources used in your projects when uploading the resources to the server.

I have many Riada projects (or other Java applets) on my Web page, but some of them fail to start, or report exceptions when using Netscape Navigator. Why is this?
Each Java applet included on a page, uses some of the browser's resources. Some browsers do not currently handle many applets on the same page very efficiently. Try to cut down the number of Java applets. Hopefully, these problems will be rectified by the browser manufacturers soon.

I want to have more than one of the same Riada applet run on the same page. How do I rename the applet to do this?
DON'T. Each copy of the applet on one page uses the same code, so it is unnecessary to do so. Multiple projects of the same Riada product on one page can be accomplished by generating a unique file to read input from for each project, or by having the Riada design environment for the product you are using generate the HTML code for you for each copy of the same applet you want to use on the one page.

I tried to rename the class file produced by my Riada product, but my project did not work after that. Why?
First of all, Java requires that all class files (applets) must have a .class file extension so renaming this portion of the file name will render it useless. Secondly, Riada copyright the class file produced by a Riada product which means that renaming is not permitted.

I use Microsoft Frontpage to create my web pages. How do I incorporate my Riada project into an existing Frontpage Web?
There are two simple steps involved with using your Riada projects in a Frontpage web. The first involves the use of the Riada product.

step 1:
For FrontPage to use your Riada project, it needs to know where the resources are for the project and it also needs the HTML code for the project inserted into a Frontpage Web. In order for Frontpage to know where the resources are for your Riada project, copy the class files and other files associated with your Riada project into the directory on your hard disk that contains your Frontpage Web (you can do this using the publishing features of your Riada product). Now, what you need to do is copy the HTML code required to insert the Riada project into an existing web page into the Windows Clipboard (you should be able to copy this required HTML code to the clipboard from within the Riada product). Once you have done both of these tasks, you are ready to move onto step 2.

step 2:
Now, for the second step of the process, open the FrontPage Editor containing the Frontpage web you wish to insert the Riada project into. Place the mouse cursor where you want the Riada project to appear in the Frontpage Web. From the Insert menu, choose HTML Markup. When the Dialog Box appears, press the Ctrl Key and the V key at the same time (Ctrl-V) to paste the contents of the clipboard into the dialog box (which is the HTML Markup code for the Riada project we placed there in the previous step). Click OK.

Now click the preview in browser button to see the FrontPage web containing the Riada project! That's all there is to it!